Shipping Policy

Thank you for shopping with Saarbhi. We are committed to providing a smooth and reliable delivery experience for every order placed through www.saarbhi.com.

Please read the following Shipping Policy carefully before placing your order.

1. Order Processing

All orders are generally processed within 1–2 business days, Monday to Friday.

Orders placed on weekends or public holidays will be processed on the next available business day.

Processing time may be extended during:

• Festivals and public holidays
• Major sale periods
• High-volume order periods
• Unforeseen operational circumstances

Once your order has been dispatched, you will receive shipping/tracking information through the contact details provided during checkout.

2. Shipping Charges

Applicable shipping charges will be calculated and displayed during the checkout process.

Shipping charges may vary depending on:

• Delivery location
• Order value
• Product weight or size
• Shipping method selected
• Promotional offers

Any applicable shipping charges will be displayed before you complete your order.

3. Delivery Time

Standard Shipping

Estimated delivery time is 5–7 business days after dispatch.

Expedited Shipping

Where available, expedited shipping may be delivered within approximately 2–3 business days after dispatch.

Delivery timelines are estimates and may vary depending on the delivery location and courier service.

4. Delivery Locations

Saarbhi currently provides PAN-India delivery to serviceable locations across India.

Delivery availability may depend on the PIN code and courier service coverage.

Customers should provide a complete and accurate delivery address, including:

• Customer name
• House/Flat number
• Street/Locality
• City
• State
• PIN code
• Valid mobile number

We currently do not guarantee delivery to every PIN code or restricted location.

5. Order Tracking

Once your order has been dispatched, you will receive the applicable tracking details.

You may track your order using the tracking information provided by Saarbhi or the respective courier partner.

Tracking information may take up to 24 hours after dispatch to become active.

6. Delivery Delays

Although we make reasonable efforts to deliver orders within the estimated delivery period, delays may occur due to circumstances beyond our control, including:

• Courier/logistics delays
• Weather conditions
• Natural disasters
• Traffic or transportation disruptions
• Festivals and public holidays
• Government restrictions
• Incorrect or incomplete address
• Customer being unavailable at the delivery address
• Other unforeseen circumstances

Saarbhi shall not be responsible for delays caused by third-party courier or logistics partners or circumstances beyond our reasonable control.

7. Incorrect or Incomplete Address

Customers are responsible for providing accurate delivery information at the time of placing an order.

If an order is delayed, returned or undelivered due to an incorrect, incomplete or invalid address or contact information provided by the customer, additional shipping charges may apply for re-delivery, where applicable.

8. Failed Delivery Attempts

The courier partner may make multiple delivery attempts depending on its operational policy.

Customers are requested to remain available at the provided delivery address and ensure that the registered mobile number is reachable.

If an order is returned to Saarbhi after unsuccessful delivery attempts, the customer may need to contact our support team for further assistance.

Additional shipping charges may apply for re-dispatch, where applicable.

9. Damaged Package

Customers are advised to check the outer package at the time of delivery.

If the package appears severely damaged, tampered with or opened, customers should immediately report the issue to Saarbhi customer support.

For damage-related claims, we may request photographs or videos of the package and product for verification.

10. Product Damage or Incorrect Product

If you receive a damaged, defective or incorrect product, please contact us as soon as possible after delivery.

Please provide:

• Order number
• Product details
• Photographs of the product
• Photographs of the packaging
• Shipping label, where applicable
• Video, if required for verification

Such cases will be reviewed according to our Cancellation, Returns & Refund Policy.

11. Multiple Products in One Order

If an order contains multiple products, Saarbhi may dispatch the products together or separately depending on product availability, warehouse processing and logistics requirements.

In case of separate shipments, applicable tracking information may be provided for each shipment.

12. International Shipping

At present, Saarbhi primarily provides PAN-India delivery.

International shipping may be available in the future or for selected destinations at Saarbhi's discretion.

Where international shipping is offered, applicable shipping charges, customs duties, taxes and other destination-country charges may be payable by the customer unless specifically stated otherwise.

13. Shipping Partners

Saarbhi may use third-party courier and logistics partners to deliver orders.

Delivery services, tracking and delivery timelines may therefore be subject to the terms and operational conditions of the respective courier partner.

14. Contact Us

For shipping or delivery-related assistance, please contact us:

Saarbhi

Website: www.saarbhi.com
Email: info@saarbhi.com
Phone: +91 8918263326 / 7003421508
WhatsApp: +91 8918263323

Please keep your order number ready when contacting our support team.

15. Policy Updates

Saarbhi reserves the right to modify or update this Shipping Policy at any time.

Any changes will be published on this page with the updated “Last Updated” date.

Customers are advised to review this page periodically for the latest shipping information.