Terms & Conditions

Welcome to Saarbhi. By accessing or using our website, www.saarbhi.com, or purchasing products through our website, you agree to comply with and be bound by the following Terms & Conditions. Please read these terms carefully before using our website or placing an order.

1. General

Saarbhi operates an online e-commerce platform offering fashion and lifestyle products including sarees, kurtis, suit sets, lehengas, T-shirts, jewellery and other products.

By using this website, you confirm that you are legally capable of entering into a binding agreement under applicable Indian laws.

Saarbhi reserves the right to modify, update or change these Terms & Conditions at any time without prior notice. The updated terms will be effective once published on this website.

2. Website Usage

You agree to use the website only for lawful purposes and in accordance with these Terms & Conditions.

You must not:

• Use the website for any fraudulent or unlawful activity.
• Attempt to gain unauthorized access to the website or its systems.
• Copy, reproduce, modify or distribute website content without written permission.
• Use automated systems or software to interfere with the website.
• Provide false, misleading or inaccurate information while creating an account or placing an order.

Saarbhi reserves the right to restrict or terminate access to the website if any misuse is detected.

3. Product Information

We make reasonable efforts to ensure that product descriptions, photographs, colours, sizes, prices and other information displayed on the website are accurate.

However:

• Actual product colours may vary slightly depending on your device or screen settings.
• Minor variations in fabric, print, embroidery, colour, texture or finishing may occur.
• Product measurements may have minor variations.
• Product images are for representation purposes and may not always reflect the exact appearance of the delivered product.

Such minor variations shall not necessarily be considered manufacturing defects.

4. Product Availability

All products displayed on the website are subject to availability.

Saarbhi reserves the right to:

• Limit the quantity of products available for purchase.
• Discontinue any product without prior notice.
• Cancel an order if the product becomes unavailable after the order is placed.

If an order is cancelled due to product unavailability, any eligible payment made for that order will be refunded according to our applicable refund policy.

5. Pricing

All product prices displayed on the website are subject to change without prior notice.

We make reasonable efforts to display accurate pricing information. However, in the event of an inadvertent pricing or technical error, Saarbhi reserves the right to cancel the affected order.

Any applicable taxes, shipping charges or other charges will be displayed during the checkout process, wherever applicable.

6. Account Registration

Certain features of the website may require you to create an account.

You are responsible for:

• Providing accurate and complete information.
• Maintaining the confidentiality of your account information.
• Keeping your registered mobile number/email address updated.
• All activities performed through your account.

If you believe that your account has been accessed without authorization, please contact Saarbhi immediately.

7. Order Placement and Acceptance

Placing an order on the website constitutes an offer to purchase the selected products.

After placing an order, you may receive an order confirmation through email, SMS, WhatsApp or other available communication channels.

An order shall be considered accepted only after confirmation by Saarbhi.

Saarbhi reserves the right to cancel or reject an order for reasons including, but not limited to:

• Product unavailability.
• Incorrect pricing or product information.
• Incorrect or incomplete customer information.
• Suspected fraudulent activity.
• Delivery restrictions.
• Technical or system errors.

8. Payment

Customers may make payment using the payment methods made available on the website.

All payments must be completed through the available authorized payment methods.

Saarbhi does not store complete debit card, credit card or banking credentials on its own systems unless specifically stated otherwise.

Payment processing may be handled by third-party payment service providers and may be subject to their respective terms and policies.

9. Shipping and Delivery

Saarbhi aims to process and deliver orders within the estimated delivery period displayed on the website.

Delivery timelines may vary depending on:

• Delivery location.
• Product availability.
• Courier service.
• Weather conditions.
• Public holidays.
• Natural events or other circumstances beyond our control.

The estimated delivery date is not guaranteed unless specifically stated otherwise.

Once the order has been handed over to the courier partner, delivery may be subject to the courier company's operational conditions.

For detailed information, please refer to our Shipping Policy.

10. Cancellation

Orders may be cancelled only in accordance with our applicable cancellation policy.

Once an order has been processed, packed or shipped, cancellation may no longer be possible.

Saarbhi reserves the right to refuse cancellation requests where the order has already entered the dispatch process.

For complete details, please refer to our Cancellation & Returns Policy.

11. Returns and Exchanges

Returns or exchanges, where applicable, shall be governed by Saarbhi's Cancellation & Returns Policy.

Customers must comply with the specified return period and conditions.

Products may be rejected for return or exchange if they are:

• Used, washed or damaged.
• Altered or modified.
• Missing original tags or packaging.
• Returned without required accessories or components.
• Damaged due to improper handling by the customer.

Customers should inspect the product upon delivery and report any eligible issue within the time period specified in the applicable return policy.

12. Refunds

Approved refunds will be processed according to the applicable refund and cancellation policy.

The time required for the refund to reflect in the customer's bank account, card or payment method may depend on the payment gateway, bank or financial institution.

Saarbhi shall not be responsible for delays caused by third-party payment providers or banks.

13. Promotional Offers and Discounts

Saarbhi may introduce promotional offers, discount coupons, special prices or other promotional campaigns from time to time.

Each promotion may have its own terms, validity period and eligibility criteria.

Saarbhi reserves the right to modify, suspend or discontinue any promotional offer without prior notice.

Unless specifically stated, promotional offers cannot be combined with other offers.

14. Intellectual Property

All content available on the website, including but not limited to:

• Logos
• Brand names
• Product photographs
• Product descriptions
• Text
• Graphics
• Website design
• Icons
• Videos
• Software
• Other website materials

is owned by or licensed to Saarbhi and is protected under applicable intellectual property laws.

You may not reproduce, copy, distribute, modify, publish or commercially exploit any website content without prior written permission from Saarbhi.

15. Third-Party Services and Links

The website may use third-party services such as payment gateways, courier companies, analytics services, communication platforms and other service providers.

Saarbhi is not responsible for the policies, availability, security or performance of third-party websites or services.

Any third-party services may be governed by their own terms and privacy policies.

16. Website Availability

We make reasonable efforts to keep the website available and functioning properly.

However, Saarbhi does not guarantee that the website will always be:

• Available without interruption.
• Free from errors.
• Free from viruses or other harmful components.
• Compatible with every device or browser.

The website may occasionally be unavailable due to maintenance, technical issues or circumstances beyond our control.

17. Limitation of Liability

To the maximum extent permitted by applicable law, Saarbhi shall not be liable for any indirect, incidental, special or consequential loss arising from the use of the website or purchase of products through the website.

Saarbhi shall not be responsible for delays, failures or losses caused by circumstances beyond its reasonable control, including courier delays, natural disasters, technical failures, strikes, government restrictions or other force majeure events.

18. User Reviews and Content

If customers submit reviews, comments, photographs, feedback or other content to Saarbhi, they agree that the content must not:

• Contain unlawful, abusive or offensive material.
• Infringe the rights of any third party.
• Contain misleading or fraudulent information.
• Contain viruses or malicious code.

Saarbhi reserves the right to remove or refuse any content that violates these requirements.

19. Privacy

Your use of the website is also subject to our Privacy Policy.

We may collect and process information required for account registration, order processing, payment, delivery, customer support and other legitimate business purposes.

Please refer to our Privacy Policy for further information.

20. Force Majeure

Saarbhi shall not be responsible for any delay or failure to perform its obligations caused by circumstances beyond its reasonable control, including natural disasters, floods, fire, pandemics, strikes, war, government restrictions, internet failures, transportation disruptions or other unforeseen events.

21. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any dispute arising in connection with the website, products or these Terms & Conditions shall be subject to the jurisdiction of the competent courts in India.

22. Changes to Terms & Conditions

Saarbhi reserves the right to modify these Terms & Conditions at any time.

Customers are encouraged to review this page periodically for any changes.

Continued use of the website after changes are published will constitute acceptance of the revised Terms & Conditions.

23. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

Saarbhi

Website: www.saarbhi.com
Email: info@saarbhi.com
Phone: +91 8918263323 / 7003421508
WhatsApp: +91 8918263323

We will make reasonable efforts to respond to your queries and provide appropriate assistance.